![]() ![]() The current selling price will be deducted from returns that are made more than 30 days after the transaction date. The price on the receipt will be credited to returns with a valid gift receipt or exchange receipt made within 30 days of the transaction date in the form of a merchandise credit or exchange. After 30 days, returns will receive a merchandise credit or an exchange for the current selling price. Returns that are accompanied by a valid original receipt and are made within 30 days of the purchase date are refunded in the form of an exchange or credit for the amount originally paid. ONLY LOFT OUTLET STORES will accept returns of items that were purchased there. Under the following circumstances, we will accept the return of your unwashed, unused, or defective merchandise:Ī LOFT store is the only location where merchandise purchased there can be returned. *A merchandise credit will be given as an E-Gift Certificate via email for online returns. 88 cent price ending) may not be returned or exchanged. Products without proof of purchase or with selling prices that are deemed final sales as of the return date are not eligible for returns or exchanges.įinal sale merchandise (merchandise with a. Returns without a receipt will receive a merchandise credit for the item’s current selling price as of the date of the return. You may only make one price adjustment on full-priced items within seven days of the original purchase date. Returns made more than 30 days after the original purchase date with a receipt will receive a credit for the item’s current selling price in the form of a merchandise credit* or a merchandise exchange. You will receive an online e-gift certificate for the sum paid by the sender for gifts returned within 30 days of the transaction date. Within 30 days of the purchase, we will credit you for returns with proof of purchase for the price paid, either in the original form of payment or as a merchandise exchange. Please be aware that the Ann Taylor, LOFT Outlet, and Ann Taylor Factory store locations do not accept returns for online purchases. ![]() With the exception of items from the Maternity and Swimwear Collections, unworn, unwashed, and defective goods may also be returned or exchanged at any LOFT store location. Unworn, unwashed, and defective items can be returned or exchanged to LOFT by mail or online. Online or physical stores both accept returns of merchandise bought online. Merchandise purchased in store may be returned only in store. Between November 1, 2022, and December 24, 2022, in-store gift purchases may be returned for a credit of the price paid in the form of a merchandise credit, or as a merchandise exchange when returning in store, through Januwith a valid gift receipt. If a valid receipt for a purchase made within this time period is included with the return or exchange, the price paid in the original form of tender will be credited. Holiday 2022 Return Policy: You have until Januto return any purchases you made between Novemand December 24, 2022. ![]() For complete information on our return procedure, please refer to the return policy online. For returns on this order, you may use the order email as your receipt. Please bring your order to the store to return it, and a staff member will handle the rest. To locate your order details on the website and print your return label, locate your order number from your order confirmation email. Your package might not contain a paper invoice in an effort to improve our environmental sustainability. Why did I not receive a packslip with my order? To find out the status of your order, you will need your confirmation number and email address. You can also check the status of your order from the website just click Order Status in the top right corner. Additionally, this email will give you access to tracking details and the ability to check the status of your order from the comfort of your computer. When your order has left our warehouse, we will send you an email to let you know how it is doing. ![]() Loft How do I check the status of or track an order? Beyond 30 days and you will be refunded in merchandise credit. Plan on making your returns to Loft within 30 days of the purchase date. RETURNS ACCOMPANIED BY A VALID ORIGINAL RECEIPT MADE WITHIN 30 DAYS OF THE PURCHASE DATE are credited for the price paid in the original form of payment or an Loft Return Policy: How to Return an Item to Loft You can find the official Loft return policy here. For informational purposes only, Budget Fashionista is providing this review of the Loft return policy. ![]()
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